Terms of Service

Effective Date: February 12, 2026

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between

First Ring AI, operating the website firstring.ai ("First Ring AI", "we", "us", "our", "Company"),

and you ("you", "your", "Client", "Subscriber") governing your access to and use of our artificial

intelligence-powered voice agent services, platform, website, and all related services

(collectively, the "Services").

By accessing, registering for, or using any part of our Services, you acknowledge that you have

read, understood, and agree to be bound by these Terms and all policies incorporated by

reference herein. If you do not agree to these Terms in their entirety, you must not access or use

our Services.

1. ACCEPTANCE OF TERMS

1.1 Binding Agreement. By creating an account, subscribing to our Services, or otherwise

accessing or using our platform, you enter into a binding legal contract with First Ring AI and

expressly agree to comply with and be bound by these Terms, our Privacy Policy, and any

additional terms, policies, or guidelines that we may post from time to time.

1.2 Authority to Accept. You represent and warrant that: (a) you have the legal capacity and

authority to enter into this Agreement; (b) if you are accepting these Terms on behalf of a

business entity, you have the authority to bind that entity to these Terms; (c) you are at least

eighteen (18) years of age; and (d) your use of the Services does not violate any applicable law

or regulation.

1.3 Electronic Acceptance. Your electronic acceptance of these Terms, whether by clicking an "I

Agree" button, checking a box, completing the registration process, or using the Services,

constitutes your binding electronic signature and agreement to these Terms with the same force

and effect as if you had manually signed a physical document.

1.4 Modification of Terms. We reserve the right to modify, amend, or update these Terms at any

time in our sole discretion. When we make material changes to these Terms, we will provide

notice by posting the updated Terms on our website with a revised "Effective Date" and will send

notice to the email address associated with your account at least thirty (30) days prior to the

effective date of such changes. Your continued use of the Services after the effective date of

any modifications constitutes your acceptance of the modified Terms. If you do not agree to the

modified Terms, you must immediately discontinue use of the Services and cancel your

subscription in accordance with Section 5 of these Terms.

2. DESCRIPTION OF SERVICES

2.1 AI Voice Agent Platform. First Ring AI provides an artificial intelligence-powered voice agent

platform designed to handle telephonic communications on behalf of businesses. Our Services

enable businesses to deploy automated voice agents capable of managing various customer

interaction scenarios without requiring human intervention for routine matters.

2.2 Core Service Capabilities. The Services include, but are not limited to, the following

functionalities:

(a) Inbound Call Management: Automated answering and handling of incoming telephone calls,

including greeting callers, understanding caller intent through natural language processing, and

providing appropriate responses based on configured business logic and information.

(b) Outbound Call Capabilities: Initiated telephone calls to customers, prospects, or other parties

for purposes such as appointment reminders, order confirmations, follow-up communications,

lead qualification, and other business-authorized communications.

items, quantities, preferences, and specifications, processing payment information when

integrated with payment systems, and confirming order details with customers.

(d) Appointment Scheduling and Management: Booking, rescheduling, and canceling

appointments based on business availability calendars, sending appointment confirmations and

reminders, and managing appointment-related customer inquiries.

(e) Frequently Asked Questions Response: Answering common customer questions using a

knowledge base configured by the Client, providing business information such as hours of

operation, location details, service descriptions, and pricing information where applicable.

(f) Call Routing and Transfer: Intelligently routing calls to appropriate departments or personnel

when necessary, transferring calls to human representatives when the AI agent determines

human intervention is required, and capturing caller information for callback purposes when

appropriate.

(g) Follow-Up Communications: Sending post-call communications via SMS text messaging and

email, including order confirmations, appointment reminders, payment links, receipt delivery,

promotional messages when authorized, and customer satisfaction surveys.

(h) Multi-Channel Integration: Integration with various business systems including customer

relationship management (CRM) platforms, appointment scheduling systems, point-of-sale

systems, payment processors, and other third-party applications as supported.

2.3 Industry Applications. Our Services are designed to serve businesses across multiple

industries, including but not limited to: restaurants and food service establishments, medical

practices and healthcare providers, home services companies (plumbing, HVAC, electrical,

etc.), legal firms and professional services, hotels and hospitality businesses, fitness centers

and gyms, medical spas and wellness centers, financial services firms, retail establishments,

and other service-based businesses requiring customer communication management.

2.4 Customization and Configuration. Each Client account includes the ability to customize and

configure the AI voice agent according to specific business needs, including custom greetings

and messaging, business-specific knowledge bases, integration with Client's existing business

systems, custom call flows and decision trees, and specific operational parameters as

supported by the platform.

2.5 Service Limitations. You acknowledge and agree that: (a) our AI voice agents are powered

by artificial intelligence and machine learning technologies that, while sophisticated, may not

perform perfectly in all situations; (b) the accuracy and effectiveness of the AI agent depends in

part on the quality and completeness of information and configuration provided by you; (c)

certain complex inquiries or situations may require transfer to human personnel; (d) we do not

guarantee that the AI agent will handle every call or interaction exactly as a human would; and

(e) the Services are not intended to replace human judgment in critical or emergency situations.

2.6 Service Evolution. We continuously improve and update our Services. We reserve the right

to add new features, modify existing features, or discontinue certain features at any time,

provided that we will use reasonable efforts to avoid materially diminishing the core functionality

of the Services without notice.

3. ACCOUNT REGISTRATION AND RESPONSIBILITIES

3.1 Account Creation. To access and use the Services, you must create an account by providing

accurate, current, and complete information as requested in our registration process. Required

registration information includes, but is not limited to: your full legal name or authorized

business representative name, business name and legal business entity information, valid email

address, telephone number, business type and industry classification, business address, and

payment information for subscription processing.

3.2 Account Accuracy. You agree to maintain and promptly update your account information to

ensure it remains accurate, current, and complete at all times. You must notify us immediately of

any changes to your contact information, business operations, or other material account details.

Failure to maintain accurate information may result in suspension or termination of your account

and may affect our ability to provide Services or communicate important information to you.

3.3 Account Security. You are solely responsible for maintaining the confidentiality and security

of your account credentials, including your username, password, and any other security

information. You agree to: (a) use a strong, unique password for your account; (b) not share

your account credentials with any unauthorized persons; (c) not allow any other person to use

your account; (d) implement reasonable security measures to prevent unauthorized access; and

(e) immediately notify us of any unauthorized use of your account or any other security breach.

3.4 Account Responsibility. You are fully responsible for all activities that occur under your

account, whether or not authorized by you. You agree to accept responsibility for all actions

taken using your account credentials. We are not liable for any loss or damage arising from

unauthorized use of your account resulting from your failure to maintain adequate security.

3.5 Account Verification. We reserve the right to verify your identity, business legitimacy, and

any information provided during registration or at any time thereafter. You agree to cooperate

with any such verification processes and provide additional documentation as reasonably

requested. We may suspend or terminate accounts that cannot be adequately verified or where

we suspect fraudulent or unauthorized activity.

3.6 Single Account Requirement. Each subscription account is licensed for use by a single

business entity only. You may not share your account access with other businesses or use a

single account to serve multiple separate business entities without our prior written consent and

appropriate licensing arrangements.

4. SUBSCRIPTION PLANS AND BILLING

4.1 Subscription Model. The Services are provided on a subscription basis with recurring billing.

Subscriptions may be purchased on a monthly or annual basis depending on the plan selected.

All subscriptions automatically renew at the end of each billing period unless canceled in

accordance with Section 5 of these Terms.

4.2 Subscription Tiers and Pricing. We offer multiple subscription tiers with varying features,

capabilities, and usage limits. Subscription pricing ranges from Five Hundred Dollars ($500.00)

per month to Five Thousand Dollars ($5,000.00) per month, depending on the selected plan,

features, call volume limits, and other factors. Specific pricing for your subscription is set forth in

your account dashboard and order confirmation.

4.3 Payment Processing. All payments are processed through Stripe, a third-party payment

processor. By subscribing to our Services, you authorize us to charge your provided payment

method for all subscription fees and any additional charges incurred through your use of the

Services. You agree to provide accurate and complete payment information and to update such

information promptly if it changes.

4.4 Billing Cycle and Automatic Renewal. Subscription fees are billed in advance on a recurring

basis according to your selected billing cycle (monthly or annually). Your subscription will

automatically renew at the end of each billing period and your payment method will be

automatically charged for the subsequent period unless you cancel your subscription prior to the

renewal date in accordance with Section 5.

4.5 Annual Subscriptions. Annual subscriptions are billed as a single payment covering twelve

(12) months of service. Annual subscriptions typically receive a discounted rate compared to

month-to-month billing. Annual subscriptions automatically renew for successive twelve-month

periods unless canceled in accordance with Section 5.

4.6 Fee Changes. We reserve the right to modify subscription fees and pricing at any time. For

existing subscriptions, pricing changes will take effect at the beginning of your next billing period

following at least thirty (30) days' advance written notice to you. If you do not agree to a price

increase, you may cancel your subscription in accordance with Section 5 prior to the effective

date of the increase.

4.7 Usage-Based Charges. Certain subscription plans may include usage limits (such as

maximum call minutes, number of calls, or number of SMS messages). If your usage exceeds

the limits of your subscribed plan, additional usage-based charges may apply as specified in

your subscription plan details. We will provide notice of approaching usage limits when possible,

but you are responsible for monitoring your usage and understanding your plan limits.

4.8 Taxes. All fees are exclusive of applicable federal, state, local, and foreign taxes, levies,

duties, or similar governmental assessments (collectively, "Taxes"). You are responsible for

payment of all Taxes associated with your subscription, except for taxes based on our net

income. If we are required to collect or pay Taxes on your subscription, such Taxes will be

charged to your payment method or invoiced to you.

4.9 Payment Failure. If payment cannot be processed for any reason, including insufficient

funds, expired payment method, or payment processor rejection, we will make reasonable

efforts to notify you. Your account may be suspended or downgraded until payment is

successfully processed. We reserve the right to charge late fees or interest on overdue amounts

as permitted by law. Continued failure to make payment may result in termination of your

account and Services.

4.10 No Refund Except as Specified. Except as expressly provided in Section 5 (Cancellation

and Refund Policy), all subscription fees are non-refundable. You will not receive a refund for

any partial subscription period, unused features, or unused portions of prepaid subscription

fees.

4.11 Disputes. If you believe you have been incorrectly charged, you must notify us in writing

within thirty (30) days of the charge to . Failure to notify us within this

period constitutes your acceptance of the charge. We will investigate all billing disputes in good

faith and will issue credits or refunds where appropriate.

5. CANCELLATION AND REFUND POLICY

5.1 Cancellation by Client. You may cancel your subscription at any time by providing written

notice of cancellation to us at at least thirty (30) days prior to your next

billing date. Cancellation requests must be submitted in writing and must include your account

information and confirmation of your intent to cancel.

5.2 Thirty-Day Notice Requirement. All cancellations require a minimum of thirty (30) days'

advance written notice. Your cancellation will become effective at the end of the thirty-day notice

period or at the end of your current billing period, whichever is later. You remain responsible for

all subscription fees through the effective cancellation date.

5.3 Monthly Subscription Cancellation. For monthly subscriptions, if you provide proper

thirty-day written notice of cancellation, your subscription will not renew for the subsequent

month and no further charges will be incurred after your current billing period ends. No refunds

will be provided for the current billing period or any partial month of service.

5.4 Annual Subscription Cancellation. For annual subscriptions, if you cancel during your annual

term with proper thirty-day written notice, you may be eligible for a pro-rata refund of prepaid

fees for the remaining unused months of your annual term, minus any usage-based charges

incurred and minus any discount received for annual billing. Alternatively, at our discretion, we

may allow your Services to continue through the end of your prepaid annual term without

renewal.

5.5 No Partial Month Refunds. We do not provide refunds or credits for partial months of

service. If you cancel your subscription, you will retain access to the Services through the end of

your then-current billing period, but no refund will be issued for the period already paid.

5.6 Cancellation Effectiveness. Upon the effective date of cancellation: (a) your access to the

Services will be terminated; (b) your AI voice agent will cease answering calls; (c) you will no

longer be able to access your account dashboard or data except as provided in Section 5.8; (d)

all recurring billing will cease; and (e) your telephone number assignments may be released.

5.7 Data Retention After Cancellation. Following cancellation, we will retain your account data,

including call recordings, customer data, and configuration information, for a period of thirty (30)

days to allow for data export or potential reactivation. After this thirty-day period, your data may

be permanently deleted from our systems in accordance with our data retention policies. You

are solely responsible for exporting any data you wish to retain prior to cancellation or during the

thirty-day retention period.

5.8 Data Export. Prior to or within thirty (30) days following cancellation, you may request export

of your data in standard formats. We will use commercially reasonable efforts to provide data

exports in commonly used formats, but we do not guarantee compatibility with any specific

third-party systems or applications.

5.9 Termination by First Ring AI. We reserve the right to suspend or terminate your account and

access to the Services at any time if: (a) you breach any provision of these Terms; (b) your

account is more than thirty (30) days past due on payment; (c) we are required to do so by law

or by order of a court or regulatory authority; (d) your use of the Services violates the

Acceptable Use Policy in Section 6; or (e) we reasonably believe your continued use of the

Services poses a risk to us, our systems, or other clients. In the event of termination for cause,

no refund will be provided for any prepaid fees.

5.10 Effect of Termination. Upon any termination or expiration of this Agreement, all rights

granted to you under these Terms will immediately cease, and you must immediately

discontinue all use of the Services. Sections of these Terms that by their nature should survive

termination will survive, including but not limited to provisions regarding payment obligations,

intellectual property, limitations of liability, indemnification, and dispute resolution.

6. ACCEPTABLE USE POLICY

6.1 Compliance with Laws. You agree to use the Services only for lawful purposes and in

compliance with all applicable federal, state, local, and international laws, regulations, and rules,

including but not limited to: the Telephone Consumer Protection Act (TCPA) and all

implementing regulations, the Telemarketing Sales Rule (TSR), the CAN-SPAM Act, state

telemarketing laws, state robocall statutes, consumer protection laws, privacy laws including the

California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA),

industry-specific regulations applicable to your business, and any other applicable

telecommunications and consumer protection regulations.

6.2 Prohibited Uses. You expressly agree not to use the Services for any of the following

purposes or in any of the following manners:

(a) Illegal Activities: Any purpose that is illegal, unlawful, fraudulent, or that violates any

applicable law or regulation.

(b) Harassment: Harassing, threatening, intimidating, or abusing any person or entity, or making

unsolicited calls to individuals who have requested no further contact.

making unsolicited telemarketing calls without proper consent, maintaining an internal

do-not-call list, or complying with the National Do Not Call Registry where required.

(d) TCPA Violations: Making calls or sending text messages to individuals who have not

provided prior express consent where such consent is required by law, using automated calling

systems without required consent, calling numbers on the National Do Not Call Registry without

an established business relationship or applicable exemption, making calls outside permitted

calling hours (generally before 8:00 AM or after 9:00 PM local time of the recipient), or failing to

honor opt-out requests.

(e) Deceptive Practices: Misrepresenting your identity, your business, the purpose of

communications, or the nature of your relationship with called parties, or engaging in any

deceptive, misleading, or fraudulent practices.

(f) Harmful Content: Transmitting any content that is defamatory, obscene, pornographic,

hateful, racially or ethnically offensive, that promotes violence or illegal activities, or that is

otherwise objectionable.

(g) System Interference: Attempting to interfere with, disrupt, or compromise the security or

integrity of the Services, our systems, or the systems of any other user or third party.

(h) Unauthorized Access: Attempting to gain unauthorized access to any portion of the Services,

other users' accounts, or computer systems or networks connected to the Services through

hacking, password mining, or any other means.

(i) High-Risk Uses: Using the Services for any purpose where failure could lead to death,

personal injury, or environmental damage, including but not limited to operation of nuclear

facilities, air traffic control, life support systems, or emergency services.

(j) Competitive Intelligence: Using the Services to monitor the availability, performance, or

functionality of the Services for competitive purposes or to build a competitive product or

service.

6.3 TCPA Compliance Responsibilities. You are solely responsible for ensuring your use of the

Services complies with the TCPA and all related regulations. This includes, but is not limited to:

(a) Obtaining and maintaining proper prior express written consent for calls and text messages

where required by law.

(b) Maintaining adequate records documenting consent and the scope of consent obtained.

immediately.

(d) Scrubbing calling lists against the National Do Not Call Registry where required.

(e) Respecting calling time restrictions and other limitations imposed by applicable law.

(f) Ensuring all calls and messages contain required disclosures and identification information.

(g) Training your personnel regarding TCPA compliance requirements.

(h) Conducting regular compliance audits of your calling practices.

6.4 Content Responsibility. You are solely responsible for all content transmitted through the

Services, including call scripts, messages, information provided to customers, and all other

communications conducted through your AI voice agent. You represent and warrant that you

have all necessary rights, licenses, and permissions for any content you transmit through the

Services.

6.5 Monitoring and Enforcement. We reserve the right, but have no obligation, to monitor your

use of the Services to ensure compliance with these Terms. If we become aware of any violation

of this Acceptable Use Policy, we may take any action we deem appropriate, including but not

limited to issuing warnings, suspending or limiting your access to specific features, suspending

or terminating your account, or reporting violations to appropriate law enforcement or regulatory

authorities.

6.6 Cooperation with Investigations. You agree to cooperate fully with any investigation we

conduct regarding potential violations of these Terms or applicable law. You agree to provide

any information or documentation we reasonably request in connection with such investigations.

6.7 Indemnification for Violations. You agree to indemnify, defend, and hold harmless First Ring

AI from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising

from your violation of this Acceptable Use Policy or your non-compliance with applicable

telecommunications laws and regulations.

7. INTELLECTUAL PROPERTY

7.1 First Ring AI Intellectual Property. The Services, including the website, platform, software,

artificial intelligence models, algorithms, user interfaces, documentation, logos, trademarks,

service marks, and all other content and materials provided by First Ring AI (collectively, "First

Ring AI IP") are owned by or licensed to First Ring AI and are protected by United States and

international intellectual property laws, including copyright, trademark, patent, and trade secret

laws.

7.2 Limited License to You. Subject to your compliance with these Terms and payment of all

applicable fees, First Ring AI grants you a limited, non-exclusive, non-transferable,

non-sublicensable, revocable license to access and use the Services solely for your internal

business purposes during the term of your subscription. This license does not include any right

to: (a) copy, modify, or create derivative works of the Services or any First Ring AI IP; (b)

reverse engineer, decompile, or disassemble the Services; (c) remove or alter any proprietary

notices on the Services; (d) use the Services for the benefit of any third party; or (e) resell,

sublicense, or otherwise commercialize access to the Services.

7.3 Your Data and Content. As between you and First Ring AI, you retain all right, title, and

interest in and to any data, information, and content that you provide, upload, or transmit

through the Services, including customer information, business data, call scripts, configuration

settings, and any other materials you provide (collectively, "Your Content"). You grant First Ring

AI a limited, worldwide, non-exclusive, royalty-free license to use, process, transmit, store, and

display Your Content solely to the extent necessary to provide the Services to you, to improve

the Services, and to comply with applicable law.

7.4 Your Content Representations. You represent and warrant that: (a) you own or have

obtained all necessary rights, licenses, consents, and permissions to provide Your Content to us

and to grant the license set forth in Section 7.3; (b) Your Content does not infringe,

misappropriate, or violate any third party's intellectual property rights, privacy rights, or other

proprietary rights; (c) Your Content complies with all applicable laws and regulations; and (d)

Your Content does not contain any viruses, malware, or other harmful code.

7.5 Aggregated and Anonymized Data. Notwithstanding anything to the contrary, First Ring AI

may collect, use, and disclose aggregated and anonymized data derived from your use of the

Services for purposes of operating, analyzing, improving, and marketing the Services,

developing new products and services, and other legitimate business purposes. Aggregated

and anonymized data does not identify you or your customers and is owned by First Ring AI.

7.6 Feedback. If you provide First Ring AI with any suggestions, comments, feedback, ideas, or

recommendations regarding the Services (collectively, "Feedback"), you grant First Ring AI an

unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use and exploit

such Feedback in any manner and for any purpose without compensation or attribution to you.

7.7 Trademark Usage. You may not use any First Ring AI trademarks, service marks, logos, or

trade names without our prior written permission. Any authorized use must comply with our

trademark usage guidelines as provided to you.

7.8 Digital Millennium Copyright Act. We respect the intellectual property rights of others and

expect our users to do the same. If you believe any content on our platform infringes your

(a) identification of the copyrighted work claimed to have been infringed; (b) identification of the

allegedly infringing material and information reasonably sufficient to permit us to locate it; (c)

your contact information; (d) a statement that you have a good faith belief that use of the

material is not authorized; (e) a statement that the information in your notice is accurate and,

under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and (f)

your physical or electronic signature.

7.9 Protection of Intellectual Property. You agree not to engage in any activity that could harm,

interfere with, or compromise First Ring AI's intellectual property rights. Any unauthorized use of

First Ring AI IP may result in immediate termination of your account and may subject you to civil

and criminal penalties.

8. CALL RECORDING DISCLOSURE

8.1 Recording of Calls. The Services include functionality for recording telephone calls handled

by your AI voice agent. Call recording capabilities are provided to enable quality assurance,

customer service improvement, training, dispute resolution, regulatory compliance, and other

legitimate business purposes.

8.2 Consent Requirements. You acknowledge and agree that recording telephone calls may be

subject to federal and state wiretapping and eavesdropping laws, which vary by jurisdiction.

Some jurisdictions require consent of only one party to a telephone call ("one-party consent"

jurisdictions), while other jurisdictions require the consent of all parties to the call ("two-party

consent" or "all-party consent" jurisdictions).

8.3 Your Consent Obligations. You are solely responsible for ensuring compliance with all

applicable call recording laws in all jurisdictions where you operate and where your customers

are located. This includes, but is not limited to:

(a) Determining which consent requirements apply based on the locations of call participants.

(b) Providing clear notice to call participants that calls are being recorded.

(d) Configuring your AI voice agent to provide appropriate recording disclosure messages.

(e) Maintaining records of consent where required.

(f) Honoring any requests to discontinue recording where legally required.

8.4 Recording Disclosure Requirement. You agree to configure your AI voice agent to provide

clear notice at the beginning of each call that the call may be recorded. We recommend

disclosure language such as "This call may be recorded for quality and training purposes" or

similar notice at the commencement of each call. In two-party consent jurisdictions, you must

obtain express consent from the other party before proceeding with a recorded call.

8.5 Two-Party Consent Jurisdictions. You acknowledge that certain states and jurisdictions

require all-party consent for call recording, including but not limited to California, Connecticut,

Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, New Hampshire, Pennsylvania,

and Washington. If you or your customers are located in a two-party consent jurisdiction, you

must obtain express consent from the other party to the call before recording.

8.6 Recording Storage and Access. Call recordings are stored securely on our systems and are

accessible to you through your account dashboard for the duration of your subscription and for

thirty (30) days following cancellation as set forth in Section 5.7. You are responsible for

downloading and retaining any call recordings you wish to preserve beyond this retention

period.

8.7 Recording Retention and Deletion. We retain call recordings in accordance with our data

retention policies and applicable legal requirements. You may request deletion of specific call

recordings at any time, subject to our legal obligations to retain certain records. Upon

termination of your account, call recordings will be retained for thirty (30) days and then

permanently deleted unless otherwise required by law.

8.8 Third-Party Recording Laws. If you conduct business with customers located in jurisdictions

outside the United States, you are responsible for ensuring compliance with all applicable

international call recording laws, including but not limited to the General Data Protection

Regulation (GDPR) in the European Union and similar laws in other jurisdictions.

8.9 No Legal Advice. First Ring AI does not provide legal advice regarding call recording laws

and compliance. You are strongly encouraged to consult with qualified legal counsel regarding

your call recording practices and compliance obligations.

8.10 Indemnification for Recording Violations. You agree to indemnify, defend, and hold

harmless First Ring AI from any claims, damages, losses, or expenses arising from your failure

to comply with applicable call recording laws or your failure to obtain required consents for call

recording.

9. SMS/MESSAGING TERMS

9.1 SMS Messaging Services. The Services include functionality to send SMS text messages to

customers and prospects for various purposes including order confirmations, appointment

reminders, payment links, follow-up communications, promotional messages, and other

business-related messages.

9.2 TCPA Compliance for Text Messages. The sending of text messages to mobile telephone

numbers is subject to the Telephone Consumer Protection Act (TCPA) and related regulations.

You acknowledge and agree that:

(a) You must obtain prior express written consent before sending marketing or promotional text

messages to consumers.

(b) Prior express written consent must be in writing, must be signed (including electronic

signature), must clearly authorize text messages, must disclose that consent is not a condition

of purchase, and must include the telephone number to which messages will be sent.

reminders for existing transactions) may have different consent requirements but still require

some form of prior consent.

(d) You must honor all opt-out requests immediately and maintain an internal do-not-contact list.

9.3 Message Content Requirements. All text messages sent through the Services must:

(a) Clearly identify your business as the sender.

(b) Include opt-out instructions in every message (typically "Reply STOP to opt out" or similar

language).

(d) Not contain prohibited content including obscenity, harassment, or illegal content.

(e) Comply with all applicable regulations including CAN-SPAM requirements where applicable.

9.4 Opt-Out Requirements. You must:

(a) Honor all opt-out requests immediately (within the same business day or as required by law).

(b) Cease sending messages to any number that opts out.

(d) Maintain an internal suppression list of opted-out numbers.

(e) Not send any further messages to opted-out numbers except as permitted by law for certain

transactional messages.

9.5 Message Frequency and Timing. You agree to:

(a) Disclose expected message frequency when obtaining consent.

(b) Not send excessive messages that could be deemed harassment.

in the recipient's time zone unless otherwise specified in your consent disclosures).

(d) Send messages only at frequencies consistent with the consent obtained.

9.6 Carrier Requirements. Text messages sent through the Services are subject to wireless

carrier requirements and policies. You acknowledge that:

(a) Wireless carriers may filter, block, or delay messages based on their policies.

(b) Message delivery is not guaranteed.

(d) Your consent disclosures must include notice that message and data rates may apply.

9.7 10DLC Registration. For high-volume SMS messaging, compliance with 10DLC (10-Digit

Long Code) registration requirements may be necessary. We will work with you to complete

necessary registrations with mobile carriers, but you are responsible for providing accurate

information and maintaining compliance with carrier requirements.

9.8 Message Monitoring and Filtering. We and our SMS service providers may monitor message

content and volume to prevent spam, detect abuse, and ensure compliance with carrier

requirements. We reserve the right to suspend or terminate SMS functionality if we determine

messages violate applicable laws, regulations, or carrier policies.

9.9 SMS Service Number. Messages may be sent from the dedicated phone number

+16205298919 or from other numbers assigned to your account. Recipients should be

instructed to save this number and expect messages from it.

9.10 Message Delivery Limitations. We do not guarantee delivery of SMS messages. Messages

may be delayed or undelivered due to carrier issues, network problems, recipient phone status,

spam filtering, or other factors beyond our control. We are not liable for any damages resulting

from non-delivery or delayed delivery of messages.

9.11 Prohibited SMS Uses. You may not use SMS functionality for:

(a) Sending spam or unsolicited messages.

(b) Phishing, fraud, or illegal activities.

(d) Evading opt-out requests or suppression lists.

(e) High-volume, rapid, or bulk sending patterns that could be deemed abusive.

9.12 SMS Compliance Responsibility. You are solely responsible for ensuring your use of SMS

functionality complies with all applicable laws and regulations, including TCPA, CTIA guidelines,

carrier policies, and industry best practices. We strongly recommend consulting with legal

counsel regarding your SMS compliance program.

10. THIRD-PARTY SERVICES

10.1 Integration with Third-Party Services. The Services integrate with and rely upon various

third-party services and platforms to deliver full functionality. These third-party services include,

but are not limited to:

(a) Twilio Inc.: Telephony infrastructure, phone number provisioning, call routing, SMS

messaging, and telecommunications services.

(b) Stripe, Inc.: Payment processing, subscription billing management, and related financial

services.

voice synthesis technologies.

(d) SendGrid (Twilio SendGrid): Email delivery, transactional emails, and email communications

infrastructure.

(e) Other third-party services as may be integrated from time to time to enhance functionality.

10.2 Third-Party Terms of Service. Your use of the Services may be subject to the terms of

service, privacy policies, and other agreements of these third-party service providers. You agree

to comply with all applicable third-party terms. We are not responsible for the terms, policies, or

practices of third-party service providers.

10.3 Third-Party Service Availability. The availability and performance of certain features of our

Services depend on the availability and performance of third-party services. We are not

responsible for any unavailability, disruption, or performance issues with the Services that result

from problems with third-party services.

10.4 Changes to Third-Party Services. Third-party service providers may modify, discontinue, or

change their services at any time. Such changes may affect the functionality of our Services.

We will use commercially reasonable efforts to adapt to such changes or find alternative

providers, but we cannot guarantee uninterrupted service in the event of third-party service

changes.

10.5 Third-Party Data Collection. Third-party service providers may collect data in connection

with the provision of their services. Such data collection is governed by the privacy policies of

those third parties. We encourage you to review the privacy policies of Twilio, Stripe, Retell AI,

SendGrid, and any other third-party services integrated with our platform.

10.6 No Endorsement. Our integration with or use of third-party services does not constitute our

endorsement of those services for any purpose beyond their use in connection with our

Services. We do not guarantee the quality, reliability, or suitability of any third-party services.

10.7 Payment Processor Terms. All payment processing is handled by Stripe in accordance with

Stripe's Terms of Service and privacy policy. By subscribing to our Services, you agree to be

bound by Stripe's terms as may be modified by Stripe from time to time. We do not store your

complete credit card information on our servers.

10.8 Telephone Service Provider. Telephone services are provided by Twilio in accordance with

Twilio's Acceptable Use Policy and Terms of Service. You agree to comply with all Twilio usage

policies. Violations of Twilio's policies may result in suspension or termination of your telephone

services.

10.9 No Liability for Third-Party Actions. We are not liable for any actions, errors, omissions,

breaches, or failures by third-party service providers. Your sole remedy for any issues arising

from third-party services may be to pursue claims directly against the applicable third-party

service provider in accordance with their terms.

10.10 Third-Party Links. The Services may contain links to third-party websites or resources.

We provide these links for your convenience only and do not control, endorse, or assume

responsibility for the content, products, services, or practices of any third-party websites.

11. SERVICE AVAILABILITY AND UPTIME

11.1 Reasonable Efforts. We will use commercially reasonable efforts to make the Services

available twenty-four (24) hours a day, seven (7) days a week, except for planned maintenance,

updates, and circumstances beyond our reasonable control.

11.2 No Uptime Guarantee. While we strive for high availability, we do not guarantee

uninterrupted, timely, secure, or error-free operation of the Services. The Services are provided

on an "as available" basis. We do not guarantee 100% uptime or any specific level of service

availability.

11.3 Scheduled Maintenance. We may perform scheduled maintenance, updates, and upgrades

to the Services from time to time. We will use reasonable efforts to schedule maintenance

during off-peak hours and to provide advance notice when possible, but we are not required to

provide notice of all maintenance activities.

11.4 Unscheduled Downtime. The Services may be unavailable from time to time due to

circumstances including but not limited to: hardware or software failures, third-party service

interruptions, network or telecommunications failures, power outages, security incidents, acts of

God, emergencies, or other causes beyond our reasonable control. We are not liable for any

damages resulting from service unavailability.

11.5 Emergency Maintenance. We reserve the right to perform emergency maintenance without

advance notice if necessary to address security vulnerabilities, critical system issues, or other

urgent matters. We will use reasonable efforts to minimize disruption during emergency

maintenance.

11.6 Service Degradation. During periods of high demand, system strain, or technical difficulties,

the Services may experience degraded performance, including slower response times, reduced

call quality, or temporary unavailability of certain features. We will use reasonable efforts to

resolve performance issues promptly.

11.7 No Credits for Downtime. Unless expressly provided in a separate service level agreement,

you are not entitled to service credits, refunds, or other compensation for service downtime or

unavailability.

11.8 Backup and Redundancy. While we implement backup systems and redundancy

measures, we do not guarantee prevention of all data loss or service interruptions. You are

responsible for maintaining your own backup copies of any critical data.

11.9 Not for Emergency Services. The Services are not designed for or intended to be used for

emergency services, emergency calling (911 or equivalent), or any purpose where failure could

lead to death, personal injury, or property damage. You must not rely on the Services for

emergency communications.

11.10 Business Continuity. You acknowledge that the Services may be unavailable at times and

agree to maintain appropriate business continuity plans, including backup communication

methods and procedures to handle calls during service outages.

12. LIMITATION OF LIABILITY

12.1 Maximum Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,

THE TOTAL AGGREGATE LIABILITY OF FIRST RING AI, ITS AFFILIATES, OFFICERS,

DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS ARISING OUT OF OR

RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT

(INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED

THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO FIRST RING AI FOR THE

SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT

GIVING RISE TO THE CLAIM.

12.2 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY

APPLICABLE LAW, IN NO EVENT SHALL FIRST RING AI, ITS AFFILIATES, OFFICERS,

DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE

DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS,

GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR

RELATED TO THESE TERMS OR THE SERVICES, EVEN IF FIRST RING AI HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.3 Specific Exclusions. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING,

FIRST RING AI SHALL NOT BE LIABLE FOR:

(a) Any loss of revenue, profits, business opportunities, customers, or goodwill.

(b) Any loss, corruption, or unavailability of data or content.

(d) Any bugs, viruses, Trojan horses, or similar harmful code transmitted through the Services

by third parties.

(e) Any errors, inaccuracies, or omissions in any content or information provided through the

Services.

(f) Any actions taken or decisions made by you in reliance on the Services or information

provided through the Services.

(g) Any unauthorized access to or use of your account or data.

(h) Any failure or delay in performance due to causes beyond our reasonable control.

(i) Any actions, errors, or omissions by third-party service providers.

(j) Any claims arising from your violation of these Terms or applicable law.

12.4 Failure of Essential Purpose. THE LIMITATIONS OF LIABILITY SET FORTH IN THIS

SECTION 12 SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

12.5 Basis of the Bargain. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF

LIABILITY SET FORTH IN THIS SECTION 12 ARE FUNDAMENTAL ELEMENTS OF THE

BASIS OF THE BARGAIN BETWEEN YOU AND FIRST RING AI, AND THAT FIRST RING AI

WOULD NOT BE ABLE TO PROVIDE THE SERVICES ON AN ECONOMICALLY

REASONABLE BASIS WITHOUT THESE LIMITATIONS.

12.6 State Law Variations. Some jurisdictions do not allow the exclusion or limitation of

incidental or consequential damages, so the above limitations may not apply to you in their

entirety. In such jurisdictions, our liability shall be limited to the maximum extent permitted by

applicable law.

12.7 Claims Must Be Filed Promptly. Any claim arising out of or related to these Terms or the

Services must be filed within one (1) year after the cause of action arose; otherwise, such claim

is permanently barred.

12.8 No Liability for User Content. We have no liability for any content transmitted through the

Services by you or other users, including but not limited to call content, messages, data, or

other information.

13. INDEMNIFICATION

13.1 Your Indemnification Obligations. You agree to indemnify, defend, and hold harmless First

Ring AI, its parent company, subsidiaries, affiliates, and their respective officers, directors,

employees, agents, successors, and assigns (collectively, "Indemnified Parties") from and

against any and all claims, demands, actions, suits, proceedings, losses, damages, costs,

expenses, liabilities, and settlements, including reasonable attorneys' fees and costs, arising out

of or related to:

(a) Your use or misuse of the Services.

(b) Your violation of these Terms or any applicable law or regulation.

(d) Your violation of the TCPA, TSR, CAN-SPAM Act, or any other telecommunications or

consumer protection law or regulation.

(e) Your failure to obtain required consents for call recording or text messaging.

(f) Your violation of any third party's rights, including intellectual property rights, privacy rights, or

other proprietary rights.

(g) Any content, data, or information transmitted through the Services by you, including Your

Content as defined in Section 7.3.

(h) Any calls, text messages, or other communications sent through the Services on your behalf

or at your direction.

(i) Any negligent or willful misconduct by you or your employees, agents, or representatives.

(j) Any breach of your representations and warranties contained in these Terms.

13.2 Defense of Claims. First Ring AI reserves the right, at its own expense, to assume the

exclusive defense and control of any matter otherwise subject to indemnification by you, in

which event you will fully cooperate with First Ring AI in asserting any available defenses. You

may not settle any claim subject to indemnification without First Ring AI's prior written consent.

13.3 Notice of Claims. First Ring AI will provide prompt written notice to you of any claim subject

to indemnification, provided that failure to provide such notice will not relieve you of your

indemnification obligations except to the extent you are materially prejudiced by such failure.

13.4 Cooperation. You agree to fully cooperate with First Ring AI in the defense of any claim

subject to indemnification, including providing information, documentation, testimony, and

access to witnesses as reasonably requested.

13.5 Survival. Your indemnification obligations under this Section 13 shall survive the

termination or expiration of these Terms.

14. DISCLAIMER OF WARRANTIES

14.1 AS IS and AS AVAILABLE. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS

AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR

IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIRST RING AI

EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY,

OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,

NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING,

COURSE OF PERFORMANCE, OR USAGE OF TRADE.

14.2 No Warranty of Accuracy. FIRST RING AI DOES NOT WARRANT THAT THE SERVICES

WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT THE RESULTS

OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, OR

COMPLETE. FIRST RING AI DOES NOT WARRANT THAT DEFECTS WILL BE CORRECTED

OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF

VIRUSES OR OTHER HARMFUL COMPONENTS.

14.3 AI Performance Disclaimer. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES

UTILIZE ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING TECHNOLOGIES, WHICH

BY THEIR NATURE ARE PROBABILISTIC AND MAY PRODUCE ERRORS, INACCURACIES,

OR UNEXPECTED RESULTS. FIRST RING AI DOES NOT WARRANT THAT THE AI VOICE

AGENTS WILL:

(a) Understand or interpret all customer inquiries accurately.

(b) Provide correct or complete responses in all situations.

(d) Perform identically to human agents.

(e) Meet all of your specific business requirements or expectations.

14.4 No Professional Advice. THE SERVICES ARE NOT INTENDED TO PROVIDE LEGAL,

ACCOUNTING, TAX, MEDICAL, OR OTHER PROFESSIONAL ADVICE. ANY INFORMATION

PROVIDED THROUGH THE SERVICES SHOULD NOT BE RELIED UPON AS

PROFESSIONAL ADVICE. YOU SHOULD CONSULT QUALIFIED PROFESSIONALS

REGARDING YOUR SPECIFIC CIRCUMSTANCES.

14.5 Third-Party Services Disclaimer. FIRST RING AI MAKES NO WARRANTIES REGARDING

THIRD-PARTY SERVICES, PRODUCTS, OR WEBSITES. YOUR USE OF THIRD-PARTY

SERVICES IS AT YOUR OWN RISK.

14.6 No Guarantee of Results. FIRST RING AI DOES NOT GUARANTEE ANY SPECIFIC

RESULTS FROM USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO INCREASED

REVENUE, COST SAVINGS, IMPROVED CUSTOMER SATISFACTION, OR OTHER

BUSINESS OUTCOMES.

14.7 Information Accuracy. WHILE WE ATTEMPT TO PROVIDE ACCURATE INFORMATION,

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY

INFORMATION PROVIDED THROUGH THE SERVICES. ANY RELIANCE ON SUCH

INFORMATION IS STRICTLY AT YOUR OWN RISK.

14.8 State Law Variations. Some jurisdictions do not allow the exclusion of implied warranties,

so some of the above exclusions may not apply to you. You may have additional rights under

applicable law.

14.9 Your Responsibility. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE

FOR YOUR USE OF THE SERVICES AND FOR ANY DECISIONS MADE OR ACTIONS

TAKEN IN RELIANCE ON THE SERVICES. YOU ASSUME ALL RISKS ASSOCIATED WITH

USE OF THE SERVICES.

15. TERMINATION

15.1 Termination by You. You may terminate these Terms and cancel your subscription at any

time in accordance with the cancellation procedures set forth in Section 5.

15.2 Termination by First Ring AI for Cause. We may immediately suspend or terminate your

account and access to the Services, without prior notice, if:

(a) You breach any material provision of these Terms.

(b) You fail to pay any fees when due and such failure continues for thirty (30) days after written

notice.

(d) Your use of the Services violates the Acceptable Use Policy in Section 6.

(e) We receive complaints, legal demands, or regulatory inquiries regarding your use of the

Services.

(f) We reasonably believe your use of the Services poses a security risk, could subject us to

liability, or could harm our reputation.

(g) You engage in fraudulent, abusive, or illegal conduct in connection with the Services.

(h) You attempt to reverse engineer, hack, or compromise the security of the Services.

15.3 Termination by First Ring AI for Convenience. We may terminate these Terms and

discontinue providing the Services to you at any time upon thirty (30) days' prior written notice

for any reason or no reason. In the event of such termination, we will provide a pro-rata refund

of any prepaid fees for the unused portion of your subscription term.

15.4 Effect of Termination. Upon termination or expiration of these Terms for any reason:

(a) All rights and licenses granted to you under these Terms will immediately cease.

(b) You must immediately discontinue all use of the Services.

except as provided in Section 15.6.

(d) All fees owed to First Ring AI through the effective date of termination become immediately

due and payable.

(e) Your telephone number assignments may be released and reassigned.

(f) Your AI voice agent will cease answering calls.

15.5 No Refund Upon Termination for Cause. If your account is terminated by First Ring AI for

cause as set forth in Section 15.2, you will not be entitled to any refund of prepaid fees.

15.6 Data Retrieval After Termination. Following termination, you will have thirty (30) days to

retrieve Your Content and any other data stored in your account. After this thirty-day period, we

may permanently delete all Your Content and data associated with your account. You are solely

responsible for exporting any data you wish to retain.

15.7 Survival. The following provisions shall survive termination or expiration of these Terms:

Sections 4 (to the extent of payment obligations incurred prior to termination), 5.10, 7

(Intellectual Property, except for the license granted to you), 8.10, 9.12, 10.9, 12, 13, 14, 15.4

through 15.8, 16, 17, 18, 19.5, and 20, as well as any other provisions that by their nature

should reasonably survive.

15.8 No Liability for Termination. Except as expressly provided in these Terms, First Ring AI

shall not be liable to you or any third party for termination of your access to the Services.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Governing Law. These Terms and any disputes arising out of or related to these Terms or

the Services shall be governed by and construed in accordance with the laws of the State of

Nevada, without regard to its conflict of law provisions. The United Nations Convention on

Contracts for the International Sale of Goods shall not apply to these Terms.

16.2 Informal Dispute Resolution. Before initiating any formal dispute resolution proceeding, you

agree to first contact us at to attempt to resolve any dispute informally.

We agree to work with you in good faith to resolve disputes. Most disputes can be resolved

through informal communication.

16.3 Mandatory Arbitration. Except as provided in Section 16.8, any dispute, claim, or

controversy arising out of or relating to these Terms or the Services, including the breach,

termination, enforcement, interpretation, or validity thereof (collectively, "Disputes"), shall be

resolved exclusively by binding arbitration administered by the American Arbitration Association

("AAA") in accordance with its Commercial Arbitration Rules and, if applicable, its Consumer

Arbitration Rules (collectively, the "AAA Rules"), as modified by these Terms.

16.4 Arbitration Procedures. The arbitration shall be conducted by a single arbitrator mutually

agreed upon by the parties or, if the parties cannot agree, appointed by the AAA in accordance

with the AAA Rules. The arbitration shall be conducted in the English language. The place of

arbitration shall be Las Vegas, Nevada, unless the parties agree otherwise in writing. The

arbitrator may award any relief that a court of competent jurisdiction could award, including

attorneys' fees when authorized by law. The arbitrator's decision shall be final and binding on

the parties and may be entered as a judgment in any court of competent jurisdiction.

16.5 Arbitration Costs. Each party shall bear its own costs of arbitration, including attorneys'

fees, unless the arbitrator determines that one party is the prevailing party and awards costs

and fees to that party. The AAA's filing fees and arbitrator's fees shall be shared equally by the

parties unless applicable law requires otherwise or the arbitrator determines a different

allocation is appropriate.

16.6 Class Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,

YOU AND FIRST RING AI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE

OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS

MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE

PROCEEDING. UNLESS BOTH YOU AND FIRST RING AI AGREE OTHERWISE IN

WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S

CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE,

CLASS, OR CONSOLIDATED PROCEEDING.

16.7 Jury Trial Waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU

AND FIRST RING AI HEREBY WAIVE ANY RIGHT TO A JURY TRIAL IN CONNECTION WITH

ANY DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

16.8 Exceptions to Arbitration. Notwithstanding the foregoing, either party may bring an action in

court for:

(a) Injunctive or other equitable relief to protect intellectual property rights or confidential

information.

(b) Claims that may be brought in small claims court, provided the matter remains in small

claims court and proceeds only on an individual basis.

16.9 Venue for Court Proceedings. To the extent any court proceeding is permitted under these

Terms, the parties consent to the exclusive jurisdiction and venue of the state and federal courts

located in Clark County, Nevada, and each party waives any objection to such jurisdiction or

venue.

16.10 Limitation on Time to File Claims. Regardless of any statute or law to the contrary, any

claim or cause of action arising out of or related to these Terms or the Services must be filed

within one (1) year after such claim or cause of action arose or be forever barred.

16.11 Opt-Out of Arbitration. If you do not wish to be bound by the arbitration and class action

waiver provisions in this Section 16, you must notify us in writing within thirty (30) days of first

accepting these Terms. Your written notification must be sent to and

must include your name, address, and a clear statement that you wish to opt out of the

arbitration and class action waiver provisions. If you validly opt out, all other terms of these

Terms shall continue to apply, including the agreement to resolve disputes through litigation in

the courts specified in Section 16.9.

17. SEVERABILITY

17.1 Severability of Provisions. If any provision of these Terms is held to be invalid, illegal, or

unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be modified

to the minimum extent necessary to make it enforceable while preserving its intent, or if such

modification is not possible, such provision shall be severed from these Terms. The remaining

provisions of these Terms shall continue in full force and effect.

17.2 Exception for Class Action Waiver. Notwithstanding Section 17.1, if the class action waiver

in Section 16.6 is found to be invalid, illegal, or unenforceable, the entirety of Section 16

(Governing Law and Dispute Resolution) shall be null and void, and any Disputes shall be

resolved in court in accordance with Section 16.9.

17.3 Reformation. If any provision of these Terms is held to be excessively broad as to duration,

scope, activity, or subject, such provision shall be construed by limiting and reducing it so as to

be enforceable to the maximum extent permitted by applicable law.

18. ENTIRE AGREEMENT

18.1 Complete Agreement. These Terms, together with our Privacy Policy and any other policies

or guidelines incorporated by reference, constitute the entire agreement between you and First

Ring AI regarding the subject matter hereof and supersede all prior and contemporaneous

agreements, understandings, negotiations, and discussions, whether oral or written, between

the parties regarding such subject matter.

18.2 Incorporation by Reference. The following documents are incorporated into these Terms by

reference:

(a) Privacy Policy (available at firstring.ai/privacy)

(b) Any subscription agreement or order form you execute

18.3 No Reliance. You acknowledge that in entering into these Terms, you have not relied on

any statement, representation, warranty, or agreement except as expressly set forth in these

Terms.

18.4 Amendments. No amendment, modification, or waiver of any provision of these Terms shall

be effective unless in writing and signed by both parties, except that First Ring AI may modify

these Terms in accordance with Section 1.4.

18.5 No Third-Party Beneficiaries. These Terms are for the sole benefit of the parties hereto and

their permitted successors and assigns. Nothing in these Terms, express or implied, is intended

to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy

of any nature whatsoever.

19. CHANGES TO TERMS

19.1 Right to Modify. First Ring AI reserves the right to modify, amend, or update these Terms at

any time in its sole discretion as business needs, legal requirements, or operational

considerations dictate.

19.2 Notice of Material Changes. When we make material changes to these Terms, we will

provide notice of such changes by:

(a) Posting the updated Terms on our website at firstring.ai/terms with a revised "Effective Date"

at the top of the document.

(b) Sending an email notification to the email address associated with your account at least

thirty (30) days prior to the effective date of the material changes.

19.3 Thirty-Day Notice Period. Material changes to these Terms will not become effective until at

least thirty (30) days after notice is provided, giving you an opportunity to review the changes

and decide whether to continue using the Services.

19.4 Acceptance of Changes. Your continued use of the Services after the effective date of any

changes to these Terms constitutes your acceptance of and agreement to be bound by the

modified Terms. If you do not agree to the modified Terms, you must discontinue use of the

Services and cancel your subscription in accordance with Section 5 prior to the effective date of

the changes.

19.5 Right to Reject Changes. If you do not agree to material changes to these Terms, your sole

remedy is to cancel your subscription prior to the effective date of the changes. If you cancel for

this reason, we will provide a pro-rata refund of any prepaid fees for the unused portion of your

subscription term calculated from the effective date of the changes.

19.6 Non-Material Changes. We may make non-material changes to these Terms at any time

without advance notice. Non-material changes include corrections of typographical errors,

clarifications that do not change the substance of the Terms, and other minor modifications that

do not materially affect your rights or obligations.

19.7 Review Obligation. You are responsible for regularly reviewing these Terms to stay

informed of any changes. We recommend reviewing these Terms each time you access the

Services.

20. CONTACT INFORMATION

20.1 Company Contact Information. First Ring AI may be contacted as follows:

Company Name: First Ring AI

Website: firstring.ai

Email:

Phone: +1 (620) 529-8919

20.2 Questions and Support. If you have any questions about these Terms, the Services, your

account, or any other matter, please contact us at . We will respond to

inquiries as promptly as reasonably possible.

20.3 Legal Notices. All legal notices, including notices of breach, termination, or legal claims,

must be sent in writing to and will be deemed delivered when receipt is

acknowledged by First Ring AI.

20.4 Customer Support. For customer support inquiries, technical assistance, or general

questions about the Services, please email or call +1 (620) 529-8919

during normal business hours.

20.5 Complaints and Disputes. If you have a complaint or wish to initiate dispute resolution as

described in Section 16, please contact us first at to attempt informal

resolution.

20.6 Privacy Matters. For questions about our privacy practices, data handling, or to exercise

your privacy rights, please refer to our Privacy Policy or contact us at .

20.7 TCPA and Regulatory Compliance. For questions about TCPA compliance, opt-out

requests, or other regulatory matters related to calls or text messages sent through the

Services, please contact .

20.8 Business Hours. Our standard business hours are Monday through Friday, 9:00 AM to 5:00

PM Pacific Time, excluding federal holidays. While we strive to respond to all inquiries promptly,

response times may be longer outside of business hours or during periods of high volume.

ACKNOWLEDGMENT

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE

READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN

THEIR ENTIRETY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS

OR USE THE SERVICES.

Last Updated: February 12, 2026

First Ring AI

firstring.ai